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Privacy Policy

Last updated: 02/03/2026

This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our photography and film services. It applies to visitors, clients, collaborators, and anyone who interacts with our website or services worldwide.

By using this website or engaging our services, you agree to the practices described below.

1. Information We Collect

Information You Provide Voluntarily

When you contact us, book services, or work with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing or invoicing details
  • Project details, briefs, schedules, and communications
  • Any information you choose to share related to a photography or film project

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Approximate location (city or country level)

This data is collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We use collected information to:

  • Communicate with clients and respond to inquiries
  • Provide photography and film production services
  • Manage bookings, contracts, and payments
  • Deliver files, galleries, or final media
  • Improve our website, services, and workflows
  • Maintain security, prevent misuse, and protect our business
  • Comply with legal, tax, or regulatory obligations

We only use personal information for legitimate business purposes related to creative services.

3. Legal Basis for Processing (International & GDPR)

Where required by law, including for clients in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Legitimate business interests
  • Legal or regulatory compliance

4. Media Content and Creative Work

Photography and film projects may involve the creation, storage, and delivery of visual media that may include identifiable individuals.

  • Any use of images or videos for portfolios, marketing, or promotion is governed by written agreements, contracts, or releases where applicable.
  • Client media is not shared publicly without authorization unless permitted by contract or law.
  • We retain creative work files for business, archival, and legal purposes unless otherwise agreed in writing.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyze traffic and usage
  • Improve performance and content

You may disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Where required by law, cookie consent is requested before non-essential cookies are used.

6. Sharing of Information

We do not sell personal information.

We may share information only when necessary with:

  • Hosting and cloud storage providers
  • Analytics and website performance tools
  • Payment processors and invoicing platforms
  • Email or file delivery services

All third parties are required to protect your data and use it solely for service-related purposes.

7. International Data Transfers

As we work with clients globally, your information may be stored or processed in countries outside your own, including the United States.

Where required, we apply appropriate safeguards to protect personal data in accordance with applicable international data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete projects and provide services
  • Maintain business and financial records
  • Resolve disputes
  • Comply with legal obligations

Media files and project data may be retained for archival, backup, or portfolio purposes unless otherwise agreed.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability (where applicable)

Requests can be made using the contact details below. We respond in accordance with applicable laws.

10. Data Security

We implement reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, or disclosure.

While we take data protection seriously, no online transmission or storage system can be guaranteed to be 100% secure.

11. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.

12. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

13. Limitation of Liability

While we take reasonable steps to protect personal information, we are not responsible for data breaches or unauthorized access caused by factors beyond our control, including third-party service providers, cyberattacks, or user actions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Information

For questions about this Privacy Policy or to exercise your data rights, contact: privacy@gaiiro.com


TERMS & CONDITIONS

Photography & Film Services

Last updated: 02/03/2026

These Terms & Conditions govern all photography and film services provided by Gaiiro (“we, ” “us, ” “our”) to the client (“you, ” “client”).

By booking our services, paying an invoice, or signing a contract, you agree to these terms.

1. Services

We provide photography, videography, and film production services as outlined in written proposals, contracts, or invoices. Services include pre-production, production, and post-production unless otherwise stated.

Any services not explicitly listed are not included and may require an additional agreement or fee.

2. Booking & Payment

  • A booking is confirmed only after receipt of a deposit or full payment, as specified in your invoice or contract.
  • Deposits are non-refundable unless otherwise stated in writing.
  • Final deliverables are released only after full payment is received.
  • Prices are subject to change until a booking is confirmed.

3. Client Responsibilities

The client agrees to:

  • Provide accurate project details, schedules, and access to locations
  • Secure necessary permits, permissions, and approvals unless otherwise agreed
  • Ensure subjects are available and prepared at the agreed time
  • Communicate changes in advance

Delays or additional work caused by client-side issues may result in additional fees.

4. Creative Control

We retain full creative discretion over:

  • Shooting style, composition, lighting, and editing approach
  • Selection and curation of final images or footage

While we welcome references and direction, artistic interpretation remains at our discretion unless explicitly agreed in writing.

5. Editing & Revisions

  • Editing style reflects our portfolio and creative approach
  • Minor revisions may be included if specified in the contract
  • Additional revisions beyond the agreed scope are billable

Raw footage or unedited files are not delivered unless explicitly stated in writing.

6. Copyright & Usage Rights

  • We retain full copyright ownership of all images and video unless otherwise agreed in writing
  • The client receives a license to use the final delivered content as specified in the contract or invoice
  • Usage beyond the agreed scope (commercial, advertising, resale, broadcast) requires written permission and may incur additional fees

7. Portfolio & Promotion

Unless otherwise agreed in writing, we reserve the right to use selected images or video clips for:

  • Portfolio
  • Website
  • Social media
  • Marketing and promotional materials

Clients may request confidentiality in writing prior to the shoot.

8. Limitation of Liability

  • We are not liable for circumstances beyond our control, including weather, location restrictions, equipment failure beyond reasonable prevention, or third-party interference
  • Our total liability is limited to the amount paid for the services
  • We are not responsible for indirect, incidental, or consequential damages

9. Force Majeure

We are not responsible for failure or delay caused by events beyond reasonable control, including but not limited to natural disasters, illness, travel restrictions, government actions, or emergencies.

10. Governing Law

These Terms & Conditions are governed by the laws of Massachusetts US State,  without regard to conflict of law principles.

BOOKING & CANCELLATION POLICY

This policy applies to all photo and film bookings.

Booking

  • A booking is confirmed only after payment of the required deposit
  • Dates are not reserved without payment

Cancellation by Client

  • Cancellation more than 60 days before the shoot: deposit is retained
  • Cancellation within 30 days of the shoot: up to 100% of the total fee may be charged
  • Deposits are non-refundable due to time reserved and lost opportunities

Rescheduling

  • One reschedule may be permitted subject to availability
  • Rescheduling within 15 days of the shoot may incur additional fees

Cancellation by Us

If we must cancel due to unforeseen circumstances, all payments received will be refunded or applied to a rescheduled date. No further liability applies.

MODEL RELEASE

Photography & Film Production

By participating in a photography or film session with Gaiiro, the undersigned grants permission as follows:

1. Grant of Rights

I grant Gaiiro the irrevocable right to photograph, film, and record my likeness, voice, and appearance.

2. Usage Rights

I authorize the use of these materials for:

  • Commercial and promotional purposes
  • Advertising, marketing, portfolio, website, and social media
  • Editorial or educational use

This use may occur worldwide and without time limitation.

3. Ownership

I acknowledge that all images and recordings remain the property of Gaiiro, and I waive any right to inspect or approve the final product.

4. Compensation

Unless otherwise agreed in writing, I acknowledge that no additional compensation is owed for the use of these materials.

5. Release of Liability

I release Gaiiro from all claims related to the use of my likeness, including claims for defamation, invasion of privacy, or misrepresentation.

6. Minors

If the subject is under 18, a parent or legal guardian must sign and consent.

Privacy policy